Refund policy

Returns

We do not accept returns or exchanges, as all items are custom made-to-order specifically for each customer.

If you experience any issues with your order, please contact us at gamedaytraditionscompany@gmail.com within 3 business days after delivery, and we will work to make it right.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We do not offer exchanges, all of our orders are made to order.

Refunds
We do not offer refunds, our orders are made to order. If you have a issue please contact us at gamedaytraditionscompany@gmail.com